For 40-year-old Moslem Miah, the speed with which his power connection crisis was resolved after a public hearing seemed like the work of Aladdin’s genie. “They solved the problem in just half a day. I […]
Delivering public services to the satisfaction of the citizen is an important challenge confronted by democratic governments everywhere in the modern world. Unlike authoritarian rulers who may conveniently ignore public opinion, democratic governments can do […]
In many countries across the South Asia region, further decentralization is a high policy priority. These policies are part of a global decentralization trend, which aims to improve local service delivery. As economies are becoming […]
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