Digital Transformation in the Public Sector Course

Governments across the globe are increasingly recognising the potential of digitalisation for the improvement of public services, government transparency and communication with citizens. Yet digital transformation is not only about installing new technologies. It requires institutional readiness, informed policy choices and a culture of innovation. At the heart of this process lies the need for strategic leadership, inclusive thinking and cross-sector collaboration.

This course responds to these challenges by supporting professionals from government institutions and development organisations to better understand and shape digital transformation in the public sector. Through hands-on sessions, expert facilitation, peer exchange and visits to pioneering Dutch institutions, participants will explore how digitalisation can drive good governance, citizen participation and more adaptive institutions.

Guided by high-level, international experts, such as Dr. Dara Sherwani, Vincent Lau, and Jeron Perus, course participants will learn to:

• Conduct a digital maturity assessment and identify priority areas for development and improvement
• Design digital services that are inclusive, accessible and responsive to diverse needs of society
• Integrate data-driven decision-making into pulic policy and services
• Apply change management approaches to lead digital reform processes 
• Strengthen cybersecurity frameworks and ensure data privacy compliance, including practical responses to emerging digital threats 
• Promote open government using open data for transparency and engagement 
• Analyse ethical and legal aspects of AI and identify success factors for its effective and responsible integration in the public sector

We offer a 50% fee reduction for staff of local governments or local NGOs in countries on the OECD-DAC list.

Learn more and apply: https://thehagueacademy.com/course/digital-transformation/?cdate=20271025-232